Moving Counties

If your family is planning to move, you may be wondering what will happen to your child's In-Home Supportive Services (IHSS) benefits. Many parents worry that moving to another county will cause their services to stop or require them to start the application process all over again.

While moving to a new county can affect how your case is managed, it does not automatically mean your child will lose IHSS benefits. Understanding the transfer process can help make the transition smoother and reduce interruptions in services.

What Happens When You Move?

IHSS is administered by individual counties, but it is part of a statewide program. When you move from one California county to another, your case generally transfers to the new county.

The receiving county will become responsible for managing your child's IHSS case, including future reassessments and ongoing case administration.

Although benefits often continue during the transfer process, it is important to notify both counties as soon as you know you will be moving.

Will My Child Need a New Assessment?

In many cases, the new county will conduct its own assessment after your move. A county social worker may visit your home to evaluate your child's current needs and verify that the authorized services remain appropriate.

This reassessment does not automatically mean your child's hours will increase or decrease. However, because each county reviews cases independently, the new assessment may result in changes if the county determines that your child's care needs differ from the previous evaluation.

Being prepared for the assessment can help ensure your child's needs are accurately documented.

How Can You Prepare for the Transfer?

Before moving, it is helpful to gather important records related to your child's IHSS case.

These may include:

Having these documents readily available can help the new county better understand your child's ongoing care requirements.

Can My Child's Hours Change?

A move alone does not automatically change the number of authorized IHSS hours. However, if the new county determines that your child's needs have changed—or reaches a different conclusion during its assessment—the authorized hours could increase, decrease, or remain the same.

If you disagree with any changes made after the reassessment, you may have the right to appeal the county's decision.

Carefully reviewing your new Notice of Action is important so you understand any changes and applicable appeal deadlines.

What Should You Do Before Moving?

To help avoid delays or interruptions in services, consider taking these steps:

Staying organized can help make the transfer process as smooth as possible.

Speak With an IHSS Attorney

Moving to another county can feel overwhelming, especially when your child depends on IHSS services. While your case will typically transfer rather than start over, questions or disagreements may arise during the new county's assessment process.

If your child's benefits are reduced, delayed, or denied after moving, an experienced IHSS attorney can review your case, explain your rights, and help you determine whether an appeal or other action may be appropriate.

Need help? In California, the In-Home Supportive Services (IHSS) program provides crucial financial help for families raising children with special needs. American Advocacy Group is on the front lines every day, making positive change happen for people diagnosed with autism, Down syndrome, and a range of diagnoses across the continuum. As a leading advocate for all people with intellectual and developmental disabilities and their families, and the premier provider of the support and services people want and need, we understand the system and know how to take action regarding your best interests.

CONTACT US FOR HELP. Dial (877) 762-0702 or email us at [email protected].

"Typical" Behavior?

One of the most frustrating things a parent can hear during an IHSS assessment is that their child's behaviors are "typical for their age." While it's true that all children need some level of supervision and assistance, children with disabilities often require care that goes far beyond what is expected for their peers.

If the county determines that your child's behaviors are typical, it may reduce or deny IHSS services. However, that does not necessarily mean the decision is correct or that you have no options.

How IHSS Evaluates Children's Needs

When determining eligibility for IHSS services, the county generally compares a child with a disability to another child of the same age who does not have a disability.

The question is not whether your child needs help. Instead, the county looks at whether your child requires substantially more care, supervision, or assistance because of a disability or medical condition.

For example, many young children need reminders to brush their teeth or get dressed. However, a child with autism, developmental disabilities, or other medical conditions may require constant prompting, physical assistance, behavioral intervention, or one-on-one supervision to complete the same task.

Those additional care needs may be relevant when determining IHSS services.

When Behaviors May Be More Than Age-Appropriate

Certain behaviors may appear common at first glance but are actually much more severe or frequent because of a disability.

Examples include:

The key issue is often the intensity, frequency, and level of supervision required—not simply whether another child occasionally displays similar behavior.

Why Documentation Matters

Parents often see their child's daily struggles in ways that cannot be captured during a brief home visit.

Strong documentation can help demonstrate that your child's care needs exceed what is typical for their age.

Helpful evidence may include:

Detailed records can help provide a more complete picture of your child's functional limitations.

What if You Disagree With the County's Assessment?

If you believe the county underestimated your child's needs or incorrectly described their behaviors as age-appropriate, you may have options.

Depending on your circumstances, you may be able to:

Many successful appeals involve providing additional evidence that better explains the child's daily care needs and the amount of supervision actually required.

Every Child Is Different

No two children are exactly alike, even if they share the same diagnosis. Autism, developmental disabilities, epilepsy, cerebral palsy, and many other conditions affect children differently.

For that reason, IHSS decisions should be based on your child's individual functional limitations rather than assumptions about a diagnosis or general statements about age-appropriate behavior.

Speak With an IHSS Attorney

If your county has denied or reduced services because it believes your child's behaviors are "typical for their age," don't assume the decision is final. If your child requires significantly more supervision, assistance, or personal care than another child of the same age, those needs should be carefully documented and evaluated.

An experienced IHSS attorney can review your case, explain your rights, and help determine whether additional evidence or an appeal may be appropriate.

Need help? In California, the In-Home Supportive Services (IHSS) program provides crucial financial help for families raising children with special needs. American Advocacy Group is on the front lines every day, making positive change happen for people diagnosed with autism, Down syndrome, and a range of diagnoses across the continuum. As a leading advocate for all people with intellectual and developmental disabilities and their families, and the premier provider of the support and services people want and need, we understand the system and know how to take action regarding your best interests.

CONTACT US FOR HELP. Dial (877) 762-0702 or email us at [email protected].

Preventing Meltdowns and IHSS

Many parents of children with autism, developmental disabilities, or cognitive impairments spend a significant portion of their day anticipating problems before they occur.

They monitor triggers, redirect behaviors, adjust routines, supervise interactions, and intervene before a situation escalates into a meltdown or safety crisis.

A common question is whether IHSS can count the time spent preventing these incidents rather than simply responding after they happen.

The answer depends on the circumstances and the reason supervision is needed.

Does IHSS Pay for Meltdown Prevention?

IHSS does not typically authorize hours simply because a child experiences emotional outbursts or behavioral challenges.

However, the analysis changes when a child's behavior creates a risk of injury due to a mental impairment or cognitive disability.

In those situations, the supervision required to prevent dangerous behaviors may be relevant to a Protective Supervision claim.

What Is Protective Supervision?

Protective Supervision is an IHSS service available to individuals who require continuous observation because they cannot recognize danger or protect themselves from harm.

The focus is not on whether a child has meltdowns.

The focus is whether the child requires ongoing supervision to prevent injuries caused by impaired judgment, poor safety awareness, impulsive behavior, or other cognitive limitations.

Why Prevention Matters

One of the biggest misconceptions about Protective Supervision is that families must wait for a child to get hurt before qualifying.

That is not the purpose of the program.

Protective Supervision is designed to prevent injuries before they occur.

For example, a parent may spend much of the day:

The fact that the parent successfully prevents harm does not mean the risk was not real.

In many cases, the parent's constant supervision is the reason injuries have been avoided.

What Evidence Is Important?

When evaluating a Protective Supervision claim, the county often looks for evidence showing that the child is at risk of injury without continuous observation.

Helpful evidence may include:

Specific examples are often more persuasive than general descriptions.

Instead of saying, "My child has meltdowns," it may be more effective to explain exactly what happens, what safety risks exist, and what actions are required to prevent injury.

What If the County Says It's Just Parenting?

This is one of the most common issues families encounter.

Counties sometimes characterize supervision as ordinary parenting. However, Protective Supervision may be appropriate when a child's need for monitoring significantly exceeds what would be expected for a typically developing child of the same age.

The focus should remain on the child's cognitive limitations and safety risks—not simply their diagnosis or age.

Document What You Do

Parents often underestimate how much supervision they provide because it has become part of their daily routine.

Keeping a written log can help demonstrate:

This information can be valuable during assessments, appeals, and hearings.

You May Qualify for Additional IHSS Services

If you spend your day preventing dangerous situations caused by your child's inability to recognize risk or protect themselves from harm, those efforts may be relevant to an IHSS Protective Supervision claim.

An experienced IHSS advocate or attorney can help evaluate your child's situation, identify supporting evidence, and determine whether Protective Supervision may be available.

Need help? In California, the In-Home Supportive Services (IHSS) program provides crucial financial help for families raising children with special needs. American Advocacy Group is on the front lines every day, making positive change happen for people diagnosed with autism, Down syndrome, and a range of diagnoses across the continuum. As a leading advocate for all people with intellectual and developmental disabilities and their families, and the premier provider of the support and services people want and need, we understand the system and know how to take action regarding your best interests.

CONTACT US FOR HELP. Dial (877) 762-0702 or email us at [email protected].

Can I Get IHSS Back Pay?

Many parents spend years caring for a child with disabilities before learning about IHSS. After discovering the program, a common question is:

"Can I get paid for all the care I've already provided?"

The answer depends on the circumstances, but in some cases, IHSS recipients may be entitled to retroactive benefits, often referred to as back pay.

What Is IHSS Back Pay?

Back pay refers to IHSS benefits that should have been authorized or paid for a prior period but were not.

This can happen when:

When this occurs, the recipient may be entitled to compensation for previously unpaid authorized hours.

Can I Be Paid for Years of Care Before Applying?

Generally, IHSS does not pay for services provided before an application is submitted.

Many parents are surprised to learn that even if they have been providing around-the-clock care for years, IHSS typically cannot compensate them for care provided before the program became involved.

In most cases, benefits begin after an application is filed and eligibility is established.

What If the County Made a Mistake?

This is where back pay may become available.

If the county improperly denied services, reduced hours, or failed to authorize benefits that should have been granted, retroactive payments may be possible.

For example, a family may appeal a denial of Protective Supervision and later win at a hearing. In some situations, the county may be required to pay for the hours that should have been authorized beginning on the appropriate effective date.

Can I Receive Back Pay After Winning an Appeal?

Often, yes.

When an appeal is successful, the administrative law judge may order the county to restore or increase services retroactively.

This can result in substantial back pay, particularly in Protective Supervision cases where hundreds of hours per month may be involved.

The amount depends on the facts of the case and the effective date established during the appeal process.

What Evidence Is Helpful?

If you believe you are entitled to retroactive benefits, it is important to keep records such as:

These records can help establish when services should have been authorized.

Don't Assume the County's Decision Is Final

Many families accept denials or reduced hours because they assume the county's decision cannot be challenged. In reality, mistakes happen, and many recipients successfully appeal IHSS decisions every year.

If you believe your child should have received more hours, Protective Supervision, or other services in the past, it may be worth reviewing the case with an experienced IHSS advocate or attorney.

Know Your Rights

While IHSS generally does not pay for care provided before an application is filed, back pay may be available when services were improperly denied, reduced, or delayed.

If you believe your family may be entitled to retroactive benefits, an experienced IHSS attorney can review your situation, explain your options, and help determine whether back pay may be available.

Need help? In California, the In-Home Supportive Services (IHSS) program provides crucial financial help for families raising children with special needs. American Advocacy Group is on the front lines every day, making positive change happen for people diagnosed with autism, Down syndrome, and a range of diagnoses across the continuum. As a leading advocate for all people with intellectual and developmental disabilities and their families, and the premier provider of the support and services people want and need, we understand the system and know how to take action regarding your best interests.

CONTACT US FOR HELP. Dial (877) 762-0702 or email us at [email protected].

Can Both Parents Be IHSS Providers?

A frequent question under In-Home Supportive Services is whether both parents can be paid as providers for the same child. The answer depends on the child’s assessed needs and how the authorized hours are structured.

One Set of Hours, Not Two Separate Benefits

IHSS authorizes a single pool of service hours for each recipient based on their functional needs. Those hours can be divided among providers, but they are not duplicated. This means both parents can potentially be paid providers, but only within the total number of approved hours.

The program does not create separate benefit allocations for each parent.

When Both Parents May Be Approved

In some situations, both parents may be allowed to split caregiving duties as paid providers. This is more likely when:

However, approval is not automatic and must be supported by the assessed level of need.

Why One Provider Is Sometimes Preferred

Counties sometimes prefer or default to assigning a single provider when possible, especially if one parent is consistently providing care. This is largely administrative and based on simplicity in tracking hours and verifying services.

That said, caregiving reality is considered, and split-provider arrangements can be approved when justified.

Protective Supervision and Constant Care Cases

In cases involving protective supervision under In-Home Supportive Services, both parents may be more likely to qualify as providers if the child requires near-constant monitoring. This is especially relevant when care needs extend across long periods or multiple shifts.

The key issue is whether the combined arrangement reflects the actual level of supervision required.

Time Tracking and Hour Splitting

When two providers are approved, hours must be carefully divided and reported. Each parent can only claim hours they personally provided. Overlapping claims for the same time period are not allowed.

Accurate timesheets and coordination between providers are essential to avoid overpayment issues.

What Counties Evaluate

When considering dual providers, counties typically look at:

Conclusion

Both parents can sometimes be paid IHSS providers for the same child, but only within a single set of authorized hours. Approval depends on the child’s care needs and whether a shared-provider arrangement accurately reflects how care is delivered in the home.

Need help? In California, the In-Home Supportive Services (IHSS) program provides crucial financial help for families raising children with special needs. American Advocacy Group is on the front lines every day, making positive change happen for people diagnosed with autism, Down syndrome, and a range of diagnoses across the continuum. As a leading advocate for all people with intellectual and developmental disabilities and their families, and the premier provider of the support and services people want and need, we understand the system and know how to take action regarding your best interests.

CONTACT US FOR HELP. Dial (877) 762-0702 or email us at [email protected].