How Do I Track and Submit My IHSS Timesheets?
As an In-Home Supportive Services (IHSS) caregiver, accurately tracking and submitting your timesheets is essential to ensure that you’re compensated for the hours you work. The process can seem overwhelming, especially if you’re new to the program or if your care schedule is complex. But don’t worry—this guide will walk you through how to track your IHSS hours and submit your timesheets correctly to ensure timely payment.
What Are IHSS Timesheets?
IHSS timesheets are the official record of the hours you work as a caregiver. You use them to report the number of hours you’ve spent providing care to your client (usually a family member) and to request payment for your services.
For most caregivers, timesheets are the primary way that the California Department of Social Services (CDSS) and local counties track care hours and process payments.
Step 1: Tracking Your IHSS Hours
Accurate tracking of the hours you work is crucial. Here are a few simple tips to help you stay organized and avoid discrepancies:
1. Use a Calendar or Planner
- Set up a system to keep track of the hours you work daily. Whether you use a digital calendar, planner, or physical log, jot down the exact time you begin and finish each caregiving task.
- Break down tasks: If you’re providing multiple types of care (bathing, meal preparation, mobility assistance), make a note of how much time you spend on each task. This will help you allocate time correctly when filling out your timesheet.
2. Record Start and End Times
- Be sure to record the exact start and end time for each caregiving session, including any breaks. For example, if you work from 8:00 AM to 12:00 PM, write it down clearly in your log. Avoid approximations, as the IHSS office will need accurate time records to process your payment.
- If you provide care for multiple shifts in a day, keep a separate log for each shift.
3. Track Special Activities and Overtime
- If you work overtime (more than 40 hours per week), keep track of those hours. Overtime pay typically kicks in at 1.5 times the regular hourly rate. Be sure to mark these overtime hours clearly in your log so that they can be reported correctly on your timesheet.
4. Double-Check Your Total Hours
- At the end of the week, total the hours worked for each day and double-check your math. Mistakes can happen, but careful tracking will help avoid errors when you fill out your official timesheet.
Step 2: How to Submit IHSS Timesheets
Once you’ve tracked your hours, it’s time to submit your timesheet to request payment. There are two main ways to submit your IHSS timesheet: online or by mail.
1. Submitting Timesheets Online
California offers an online system called “eTimesheet”, which is an easy way to submit your timesheets electronically.
How to Submit Timesheets Online:
- Create an Account: First, you need to sign up for the eTimesheet system at www.etimesheets.ihss.ca.gov. You will need to have your Social Security Number (SSN) and other identification details ready.
- Enter Your Hours: Log in to the eTimesheet portal, select the correct pay period (bi-weekly), and enter your start and end times for each day worked.
- Review for Accuracy: Double-check that your total hours for each day are correct. You’ll be able to see the total number of hours you’re claiming for each pay period.
- Submit the Timesheet: Once everything looks correct, click “submit” to send the timesheet to the county for processing. Both you and the person receiving care (the recipient) will need to approve the timesheet electronically before payment is processed.
- Confirmation: After submission, the system will confirm your timesheet has been received. It’s a good idea to print or save a copy of the confirmation for your records.
2. Submitting Timesheets by Mail
If you prefer not to use the online system, you can still submit your timesheet via mail. You will receive paper timesheets from your local IHSS office.
How to Submit Timesheets by Mail:
- Fill Out the Paper Timesheet: The paper timesheet will have spaces for you to record your hours worked each day. Write the exact start and end times for each caregiving session.
- Sign and Date the Timesheet: Both you (the caregiver) and the person receiving care must sign and date the timesheet before submitting. The recipient’s signature is important as it confirms the hours you’ve worked.
- Mail the Timesheet: Send the completed and signed timesheet to the address provided by your county. You can find this address in the instructions that came with the timesheet.
- Wait for Payment: After your timesheet is processed, the county will send you your payment. Keep in mind that mail submissions may take longer to process than online submissions.
Step 3: Approving Your IHSS Timesheet
Once you’ve submitted your timesheet, it’s not yet complete—both you and the person receiving care must approve it. Here’s how to do that:
Online Approval:
- The recipient will receive an email or notification that a timesheet has been submitted and will need to log in to the eTimesheet system to approve it. This is an important step to ensure your hours are verified and processed.
- After approval, the county will review the timesheet, and if everything is correct, your payment will be processed.
Paper Timesheet Approval:
- If you’re submitting a paper timesheet, the recipient must sign and date it before it is mailed back to the county. The recipient’s signature is used to verify that the hours you worked are accurate.
Common Mistakes to Avoid When Submitting Timesheets
To avoid delays or issues with your payment, here are some common mistakes to watch out for:
- Not Recording Exact Start and End Times: Always be specific when entering your hours—rounding to the nearest hour or estimating can cause discrepancies that delay payment.
- Forgetting to Sign or Date the Timesheet: Missing signatures or dates, especially from the recipient, can prevent the timesheet from being processed.
- Submitting Late: Make sure to submit your timesheet on time, as failure to do so can cause delays in receiving your payment.
- Not Tracking Overtime Properly: If you’re eligible for overtime pay, make sure to separate regular and overtime hours clearly.
- Errors in Totaling Hours: Double-check your totals to ensure there are no mistakes in your hours worked.
Tips for Making the Process Easier
- Use a timesheet app or spreadsheet: Consider using a simple spreadsheet or an app to track your daily hours. This can save you time when it’s time to enter your hours into the official timesheet.
- Set reminders: If you use the eTimesheet system, set reminders for when to submit your timesheet or when your pay period ends.
- Keep records: Keep a copy of every submitted timesheet and any confirmation emails. This will help if there are ever any issues with payment.
Conclusion: Accurate Timesheet Submission Is Key to Timely Payment
Tracking and submitting your IHSS timesheets might seem like a tedious task, but it’s essential for ensuring that you’re paid accurately and on time. By tracking your hours, double-checking your timesheet, and submitting it either online or by mail, you can help make the process as smooth as possible.
With the right systems in place—whether it's using an online timesheet, tracking your hours in a planner, or ensuring timely submission—you can be confident that your hard work as an IHSS caregiver will be properly compensated.
Need help? In California, the In-Home Supportive Services (IHSS) program provides crucial financial help for families raising children with special needs. American Advocacy Group is on the front lines every day, making positive change happen for people diagnosed with autism, Down syndrome, and a range of diagnoses across the continuum. As a leading advocate for all people with intellectual and developmental disabilities and their families, and the premier provider of the support and services people want and need, we understand the system and know how to take action regarding your best interests.
CONTACT US FOR HELP. Dial (877) 762-0702 or email us at [email protected].